A FanGraphs Business Update
Hi again. Thank you so much for the support you’ve shown the site over the past few weeks. In the spirit of continued transparency, I wanted to give everyone a fairly in-depth update on how things are going at FanGraphs. A few weeks ago, we had to change our business model from one primarily driven by ads to a one predominantly driven by site memberships because of the current COVID-19 pandemic, which postponed the start of the MLB season and caused a drastic decrease in both FanGraphs’ traffic and general advertising rates. We set a Membership goal of 40,000 Members, which in a typical year represents less than 4% of our monthly site visitors.
First, let’s look at the some of the good news, which is that Memberships are going in the right direction. Thank you to everyone who has decided to continue their Membership while baseball is on hiatus, upgraded their existing Membership, or signed up for the first time! Prior to March 30, we had 10,004 active Members; that number has increased to 14,739:

If we include merchandise sales, gift memberships, upgrades to Ad-Free, and donations (at the equivalent of the $30 annual Membership), the progress towards that 40,000-Member goal looks even better. Furthermore, our breakdown of Memberships has shifted slightly towards Ad-Free; about 5% of all Members have moved toward Ad-Free. When we include all these additional contributions, it effectively puts us at 16,244 members:

While our Membership numbers are up considerably, we are also in the midst of some understandable attrition. We’ve lost 612 members since March 12, which is a considerable uptick year-over-year. Obviously, many of our readers are facing difficult times, making FanGraphs Membership the least of their concerns. The reason I mention our Membership attrition is to highlight that one Membership added does not necessarily equal one Membership towards our goal. It comes out to more like 0.9 members when we factor in attrition. Depending on the number of Members added and the attrition rate, that number can be highly variable on a day-to-day basis.
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Switching to the advertising picture, since the MLB season was postponed, our traffic and ad revenue predicament has become even clearer. As we would normally be gaining traffic as the season started, the percentage decrease in our traffic is actually increasing. Last week we were down more than 70% on a year-over-year basis.

To further exacerbate the problem, advertising rates are down by about 45% across the board. This means we are seeing a greater than 80% decrease in advertising revenue from a year ago.
If baseball does return this year, I expect we will see a strong rebound in traffic. But it is hard to count on a rebound in advertising revenue, as the impact of the COVID-19 pandemic is likely to depress advertising rates for the foreseeable future.
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Many of you have asked about FanGraphs receiving a Paycheck Protection Program loan. Despite getting our application in the day the program opened, like many other small businesses, our application sat in limbo and the funds ran out before it could be submitted by the bank. We are now working with additional banking institutions in an attempt to get our application submitted and approved in the program’s second round of funding.
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With all that said, I’d like to reiterate that our goal is to reach 40,000 Members by next April. We are just under 24,000 Members away from the goal. That fits nicely with a 2,000 Member a month goal. To put that in perspective, we had 1.3 million unique users in April 2019; 24,000 Members is 1.8% that total.
There are numerous ways to contribute towards our Membership goal:
Become a Member
You can become a Member or an Ad-Free Member. You’ll see all the same great content and have access to all the tools. Ad-Free Members enjoy the site with faster loading times and no ads. It is the best way to experience FanGraphs.
Donate to FanGraphs
We have a simple donation form you can use to donate to FanGraphs. Please note that donations to FanGraphs are not tax-deductible. For the purposes of this year’s Membership goal, we will treat every $30 donated as one new Membership towards our goal.
Gift a Membership
You can send a coupon code for one year of FanGraphs Ad-Free Membership to anyone you like. The code never expires, and no credit card or other form of payment is required when the recipient signs up. Their Membership begins when they use the coupon code.
Pre-Order Merchandise
We currently have several FanGraphs branded items available for pre-order including hoodies, hats, and various t-shirts. Pre-orders will close on May 10 and ship in early June.
Once again, thank you for all your support and please keep safe!
David Appelman is the creator of FanGraphs.
This was the kick I needed to subscribe, I’ve enjoyed your content for a very long time and I’m ashamed that I haven’t subscribed until now. Looking forward to the content for years to come!
Ditto. I’ve always put off getting a membership, telling myself I wasn’t a “data wonk”. I’d still find myself though coming to Fangraphs on a daily basis and deeply enjoying the content. Glad I made the right choice today to subscribe.
I already subscribed after the first post, but I greatly appreciate your continued transparency. Not all companies would be so voluntarily forthcoming with their revenue metrics, but in doing this, you’re likely building more trust with current subscribers and giving non-subscribers more reason to trust that Fangraphs is a good place to spend money (if they can, obviously). Your standard for decency is clearly way higher than many of the companies that got PPP money.
Ditto.
Thanks for the update. I’m sure I’m not alone in appreciating the transparency.
So happy to see this! Been a daily reader since 2007-2008 or so and I have no idea why it took me this long to finally become a member as you guys have gotten me through so much. To be able to get on the computer and forget everything going on in life and to just read some good ol’ baseball content is just absolutely one of my favorite way to escape the troubles of life. Hope to see some mugs available soon! Can’t wait for the hat to come in though.
As far as I’m concerned, you can do an update anytime you have something interesting to report. When that’s the case, I want to know it, and it probably will help remind people to sign up. And I want more people to sign up.
Beyond that, I want to say that if there is any way to do masks–not the medical grade ones (which others need way more than me), more like the ones like you can buy on etsy–I’m very much into it and would order some. Facemask couture is the new fashion.
Thank you David, very cool!
I am sorry that the advertising dollars are down. I subscribe specifically for prospect stuff, and RosterResource. The season delay (and Kiley McDaniel leaving) delayed the 2020 Prospect Report I was most interested in: White Sox. It is still not out. While I will continue to subscribe, and I understand the circumstances, I just wanted to voice my desire for that prospect report.
If you will it, Dude, it is no dream.
Hoping you guys can get to 40k members! A world without Fangraphs is not a world I want to live in… 🙂
I know this is not necessarily my business, but I’ve been a little confused about the 40,000 member goal although I’m happy to make my contribution to it. You said:
“In order to weather that uncertainty, and to hopefully continue to grow in the future, we need 4% of our users to become Members. That translates to roughly 40,000 Members total.”
Would this level of membership largely replace your typical ad revenue or is it just a number that would make it unlikely that the site has to cease operations in the event of a future (or continued) event like this? I think it probably makes sense to keep taking the ad revenue regardless, but it’d be nice to know whether you could be on track to a business model that isn’t dependent on it.
I know its not necessarily easy to just switch league coverage, but personally I would be an even more frequent visitor (admittedly my FG time has dwindled with no MLB) if Fangraphs had more CPBL and KBO coverage.
I have enjoyed the CPBL games I’ve been able to tune in to, and would love to have FG as a more consistent resource for the professional leagues that are active right now.
Agreed—I’m starting to get into the CPBL and I think my interest will continue. It’s one of the first things I check in the morning. I’d love to see even a weekly column about the league and players to watch. I’ve been impressed by the Guardians’ 20-year-old catcher Dai and, for example, would be interested in Eric’s opinion on him as a prospect.
Thanks for the update. Bring back the mugs!
MUGS. MUGS, MUGS. (and not a stash when I’m on a call that sells out by the time I’m off the call)
FanGraphs memberships is the one curve we don’t want to see flattened.
Thanks for the update
Playing regular season games at elevation in Arizona could lead to flattened curves (and sliders), a boon for fans of a high offensive environment
Wish that my company’s leadership had the guts and the transparency and the data communication skills to write a post like this about how our revenues are doing.
Unfortunately they do not! But they do have the guts to lay off a bunch of us and cut everybody’s pay!
Anyway, thanks David, appreciate the update — and I expect the remaining employees at FG do as well.
I bought ad-free (not the standard membership) today but seem to still be getting ads. I cleared my browser cache and logged into Fangraphs on a new browser, same issue. Does the change take some time to kick in?
It took some time for me, maybe a day for all of the ads to go away. Not sure if there is anything that can be done to speed that up
I think this should be resolved now for you. There’s a caching bug on our end that can sometimes cause a slight delay and I’m looking into a fix.
Working for me now, thanks!
I have been an ad free member for at least 2 years. If you want good content, you have to pay for it.
Since only 4 percent of the users pay to subscribe it might be time to limit a portion of the site to members, The Board and/or Roster Resource for example. Certain writers could be excluded entirely or a portion of their content.
Please do not do this. I’ve been visiting FanGraphs for many years but recently bought an ad-free membership to support the site. Without the excellent free content I wouldn’t have spent enough time here to care.
I disagree with limits on the website for nonmembers. I want anyone who can get Internet access to be able to learn from Fangraphs.
Id this road is taken, I’d especially discourage making certain articles “Members only.” In fact, I think that was tried once and failed, so hopefully it won’t happen again. If Fangraphs wanted to require some sort of payment for those that export volumes of data, I think that would make sense.
as a couple of examples, COMPUSTAT is $20k for access, and I think WRDS is $40ks. Now, they’re not providing that level of data, but people who wantonly crawl KNOW they’re imposing significant server costs.
Fangraphs should consider becoming a verified publisher for the Brave Browser. Users can then tip using their rewards. A small thing, but might be helpful.
Honestly, if there was a tip option at the end of an article I think that would help. I’d be happy to give a quick $2 for an enlightening Ben Clemens article.
I’ve been a member for some years now, but will be upgrading to ad-free.
Additionally, over the next year, I commit to gifting one ad-free membership per month to members of my baseball community (friends and family). Let’s get this done together!
As a number nerd – HELLO, im an FG diehard – I echo the appreciation of transparency. Considering I don’t watch as many games as I used to, but follow the game harder than ever because of places like FG and its great writing and data, id love for MLB or a team to see this site as an investment with its fans. Now and in the future. It certainly has no issue cherry picking FG staff away. So, relatively speaking, a nominal investment would be worth their while. Even anonymously.
To be fair, none of us watch as many games as we used to 😉
If you really wanna make that bank, you need to roll out the NotGraphs shirts/hats/mugs.
It’s a shame one of your high caliber forecasting tools didn’t foresee this black swan event!
I’m a proud fangraphs ad-free subscriber and soon to be New era hat sporter. As a Canadian, I’ll refrain from opining on the US small business bail out. I am truly saddened to read the state of your affairs.
Fangraphs has been a salvation for me during difficult times in my life. I derive a great deal of comfort from your site and it has served as a terrific hobby and distraction for me for … I guess, 2 decades? Sheesh…… It’s a testament to you and your staff that I and I assume, many of your readers, have a sort of kinship with your writing staff. Yours is the only comment section I ever dare delve into.
I believe the content you and your team provide is worth >$50 (70 CAD) annually. I believe your site’s history of feeding talent to MLB front offices is evidence of the ongoing strength of your staff. I believe you will persevere during this difficult period and continue to entertain and enlighten your army of avid readers.
I apologize for not having read as much, lately. I am one of the fortunate few who’s job activity increases during volatile times, while also remaining out of the line of fire of the disease. I promise to tune in more regularly, immediately.
Thank you for the frank message and for running such a terrific and meaningful site.
Just joined — only 1,999 to go for this month.
Thank you very much for this. I understand that they’re not easy to do and take away focus from other initiatives, but I would love more frequent updates. I may be alone, but I’ve been worried at times about the low content output and even the short term viability of the site remaining open. A post like this give me the warm and fuzzies again. Thanks Dave!
Been here regularly since at least 2008, the advanced stats of the time allowed me to dominate my main fantasy league in 2009. It would be crushing to lose you guys, glad to help with an ad free membership. Thank you for keeping us up to date, I will look into merchandise, especially if you appear short of the subscribers needed.
Maybe a stupid thing to ask, but could FG get capital by having buyers, or reaching out to work with paid content sites like The Athletic. You could have special content on there for an additional revenue stream? Or have a paywall for really high level stuff that probably only professional people/orga utilize? Anyway, you’re smarter than me and know what you’re doing! Thanks for sharing this information.
David, try Paypal and Square Capital for the PPP, it has worked for myself and several of my friends and is super quick. I already have a membership and bought a gift membership for a friend as well, considering buying another gift membership!
Thanks for the update guys. I love the way it is layed out, crunching numbers … same way we analyze all these great players on the site. Stay strong stay safe, us die hard stat fan baseball lovers will be here by your side!
David, thanks for the continued transparency!
A suggestion: it seems diminished ad revenue is the crux of the issue. Why not alter your normal schedule and pump out some of your more popular series now: like the Trade Value rankings? First, it gives you more content at a time when you have very little to work with. Second, it will generate a spike in visits and ad revenue. Third, it’s a series that has very little relationship with baseball being played. With the season’s schedule being radically altered, there may not even be a trade deadline in July anyway. So you could do it now and get a bit of a boost when you need it.
I just can’t believe you are still cyber begging when you can’t even figure out how to get a PPP loan.
I just can’t believe you would post such an ignorant comment without reading the actual post about his attempts nor any of the news in recent weeks about how the program ran out of funding twice.
Darwin is undefeated against stupidity and sloth. This site I visit daily is going to tank because the owner couldn’t figure out the PPP application. I do love this country where he has a forum to cyber beg and you have a forum to mock my correct analysis, but he should have just dropped everything and gotten PPP. For all we know he got PPP and is still cyber begging to beef up his membership base, that’s the America I live in.
Happy to announce I’m a member after lurking this site and commenting for years. I appreciate that this content was free and I’ve spent most of my years as a debt-ridden student. You guys have always been here for me and I’m happy to pay it forward. Encourage some of you to do the same if it’s feasible!
Hi David,
Just purchased a membership and have a little to ask in return. I use the site a lot and have many questions about some of the granular details about how some stats are computed here, beyond what’s available on the glossary pages. Currently, I have questions about UZR, wGDP, UBR & others. Is there someone at Fangraphs who I can direct these questions to? I’ve tried posting the comments sections in the glossary pages but many sections are closed/inactive.
You can send an e-mail to support@fangraphs.com, but with those particular stats the exact granular details might be a little hard to come by. If it’s about specific calculations we don’t calculate these in-house, but if it’s a broader question about how something is handled we probably can have an answer.
Got it. Thanks David.
As well as having a subscription I sent a contribution for the cause. FANGRAPHS is my go to site for baseball and losing it would be a sad development. Thanks for your great baseball resource and all the best getting the need subscriptions and support to continue with this website.
Suggestion. Why not see if you can develop a partnership with Twitch where you could bundle a Fangraphs subscription and a few Twitch subscriptions to people who stream baseball computer games or to mlb players?
Foolishly, I joined as an “Ad-tolerant” member because I thought my worthless eyeballs would add sufficient revenue to a wonderful site.
I shall now rectify my idiocy. (In this case, at least.)
Same as others in this comment section. Been reading for years and rely on the content for my fantasy baseball mediocrity. Appreciate the transparency and the excellent product. Now (finally) a member. Good luck!
I was moved by this post to become a member, but when I got there I realized why I never had: auto-renewal. Drop that scam, Appelman! You’re not making an honest call for community support so long as you’re not giving another option.
You can cancel immediately after you sign up and it won’t auto renew, or you can buy yourself a gift subscription and that won’t auto-renew either.
We also send out a reminder e-mail 7 days before your renewal with a link to where you can cancel your subscription.