How You Felt About the 2017 Season
The other day, I ran a polling project, asking you to consider the 2017 season overall. I wanted to know about your fan experiences, as followers of particular teams, and this is the same project I ran after last season, and after the season before. The initial post is always fun, for the dialogue that gets started, but the real meat is in the data analysis. So I always most look forward to the data analysis, which I’ll be discussing below. Thanks to the many thousands of you who participated in the voting, since, obviously, without votes, this would be an embarrassing failure. You know those polls you occasionally stumble upon with like three or four responses? That is my nightmare. Thank you for not making me live out my nightmare.
As a refresher, this is what a sample poll looked like. There were polls for all 30 teams.
Here are sample results! Results, at least, expressed as percentages.
The question itself is broad, intentionally vague. Different people want different things out of baseball. Different people expect different things from baseball. If you always love baseball, even if your favorite team sucks, I wanted to know that. If you just couldn’t quite get on board for whatever reason, even though your team got into the playoffs, I wanted to know that. I wanted, essentially, everyone’s gut response. How would you sum up the way you felt about the season? And to all the results, I ran some basic math. A very good experience was worth five points. A pretty good experience was worth four points, and so on, all the way down to one. This is how I’ve calculated all of the ratings.
Before the ratings themselves, here’s the usual landscape of team-by-team participation. You see the percent of the total votes that each team received.
For anyone who’s spent much time on FanGraphs, there are certain consistencies. The Yankees always have an outsize presence. The same goes for, say, the Cubs, or the Blue Jays. Meanwhile, we never find that many Rays fans, or Marlins fans, or Padres fans. There’s a whole host of reasons for why this is, but these are trends that’ve held up for a long time. Still, I’m satisfied by the number of responses in even the least popular polls.
Out of the top five, we find the four participants in the two league championship series. Those are mostly popular teams to begin with, but there’s also the effect of some recency bias; those fans have recently been the most invested, and they’ve had the least amount of time to “check out,” if you will. But then, this isn’t all about winning, which you could glean from the terrible Giants finishing in second place. The Mariners, Mets, and Blue Jays are up there, too, owing to their relatively large internet footprints. Toward the other end, the Diamondbacks are sixth-lowest, despite a very strong season. The Rockies come out only a little higher. Neither of those teams has ever been so well represented on FanGraphs.
Now for the more fun part: the average ratings, for each team. The theoretical minimum is 1, and the theoretical maximum is 5. I made only one manual edit, and it’s the same edit I made in each of the previous two seasons: I eliminated any negative votes for the World Series winner. Sure, I guess, a fan might prefer to root for a horrible team, but I’m not sure I’ve met one of those. I have met internet trolls. This is how I silence them. Usually I don’t want to interfere with the data, but I’m comfortable with this adjustment. Anyhow, here you go.
Say what you will about all of the details, but, at the end of the day, fans are pretty simple. Fans care about results, and they care about results vs. the earlier expectations. When I first ran this project, I found a strong relationship between rating and record, but I found a stronger relationship between rating and the difference between the actual and preseason projected records. When I ran this project last year, the reverse was true. And this year, the relationships are of about equal strength. It’s great when a team is successful, but it’s even greater when it was expected to be something worse. This is the secret to happiness in baseball, and it’s the secret to happiness in life.
Look, the Dodgers are up there. They’re in sixth. Almost won the World Series. The Cubs are up there. They’re in tenth. Got to the NLCS. But it’s the Yankees who show up in second, behind the Astros, and then you get a run of teams whose playoff runs were brief. The Diamondbacks won a game, then got swept. The Twins and the Rockies both lost in the wild-card showdowns. Those results didn’t diminish the overall feelings. Those teams were surprises, whereas, say, the Cubs were arguably a disappointment. Championships can set impossible standards.
Between the Mets and the Giants, it kind of looks like a tie for last. Indeed, if you go to two decimal points, it’s a tie at 1.52. But if you stretch it out, the Mets finished with an average rating of 1.523, while the Giants finished with an average rating of 1.516. No one enjoyed the season less than Giants fans did. Hey look, they won something! They won last place!
Using the actual records, and also the differences between the actual and the projected records, I was able to calculate, for every team, an “expected” fan rating. There was obviously a very strong relationship between the actual ratings and the expected ones, and here’s what the plot looks like.
Still, it’s not perfect. The biggest positive outlier is the Twins. The Twins drew a rating of 4.48, but they had an “expected” rating of 3.83, and, with some rounding, that means they had a difference of +0.64 points. Twins fans had a lot to be thankful for, after the disaster that was their 2016. In second place are two teams at +0.59: the Rockies and the Giants. The story with the Rockies is similar to the story with the Twins. The story with the Giants, meanwhile, is that their “expected” rating wound up below the theoretical minimum. Bad year for San Francisco.
At the other end, the Royals are the biggest negative outlier, at -0.79. That makes them the biggest outlier of all. This could reflect a few things. Royals fans might’ve thought more of the team in spring training than the projections did. There could be some sort of lingering World Series hangover effect, where the expectations were set too high. And then there’s the additional reality that the core of the team is getting broken up. That was a story all summer, and the team couldn’t capitalize on having the group for one last run. People are complicated, in why they feel how they feel, but the Royals here do stand out.
One more plot. This shows how all the team ratings changed from 2016 to 2017.
The Diamondbacks just finished with the third-highest rating. Last year, they had the lowest rating. The Twins just finished with the fourth-highest rating. Last year, they had the second-lowest rating. For Arizona and Minnesota, 2016 was borderline catastrophic, so the fans embraced this year’s success, and then some. There’s a pretty obvious and self-explanatory relationship between the change in rating and the change in record. Yet it’s not perfectly linear. For example, this year, the Indians and Red Sox wound up with lower ratings. Their regular-season records weren’t any worse. Most significantly, though, look at the White Sox. The White Sox had the sixth-biggest improvement in rating, while also having the eighth-biggest decline in winning percentage. The fans are thankful. They’re thankful the White Sox finally chose a direction, and stuck to it. Even though it sucks to rebuild and see great players go out the door, White Sox fans — on FanGraphs, at least — seem enthusiastic about the process. There’s some actual hope, now, which didn’t used to be present.
As a final note, the White Sox voting was unusual. Everything above deals with averages, but it’s not like every single voter was on the same page. Each poll presented five different options, but no single option for the White Sox got more than 31% of the votes. That was baseball’s lowest maximum. The White Sox had 17% of people say they had a very bad experience, and they had 15% of people say they had a very good experience. No team had double digits in each column. The White Sox votes were the most spread out, followed by the Padres and the A’s. You can sell a rebuild, and you can sell young-player progress, but you can’t sell it to the whole fan base as a collective. Losing is always unpleasant.
Okay, I’m finished. Thank you one more time. You have all been a great help.
Jeff made Lookout Landing a thing, but he does not still write there about the Mariners. He does write here, sometimes about the Mariners, but usually not.






As a Nationals fan, I am amused that a 2017 season so similar to the 2016 season has produced almost the exact level of fan satisfaction. Is this how ennui begins?
I went to 13 games at Nats Park this year and I think they won 9 of them, but I could only muster “pretty good experience” because the thrill of regular season excellence has been so dulled by first round heartbreak. I remember going to games in the first few years in DC when it was a serious treat to see a win.
I really hope someone in the division can miraculously pull together an 85 win season so I don’t spend May-September dreading the first weeks of October with no regular season intrigue to distract me.
I believe you mean you’ll be dreading the first WEEK of October.
Weirdest ones are the White Sox fans being happy to enter a period of deep depression and the Phillies fans for being dissatisfied with a season that included the emergence of Rhys Hoskins plus a bunch of other good, young players.
First off, you need to remember that Philadelphia makes self-loathing an art form; whenever Philly papers run “most hated team” polls the city’s own teams inevitably win. Secondly, the team was a lot of fun once Hoskins/Williams/Crawford came up but the first four months of the season were brutal. They were on pace for 110 losses at the All-Star break, and their only bright spots were Aaron Nola and a sidearming reliever who everybody knew was gonna be traded at the deadline. Hoskins alone made me bump my grade up to “pretty good,” but he couldn’t completely purge the memory of those first 100 games.
Not weird at all. Winning 77 games/year, wasting the prime of Chris Sale, and perennially having one of the worst farm systems in baseball is deeply depressing. Even if they ever did catch lightning in a bottle, it never would have been sustained.
fascinating
Alas, Dodgers, if only you had won the World Series so we could have had the perfect confluence of happiest Dodger fans and saddest Giants fans.
Oh, darn, almost. And you had the highest payroll. Again. And the best team. Again. And didn’t get a ring. Again. 30 years. Now that I think about it, it wasn’t THAT bad of a season!
I don’t believe there are any Marlins fans, much less Marlins fans that visit Fangraphs. Prove me wrong.
I mean I’m a Yankees fan who grew up watching Jeter, I guess I could count as the token Marlins fan now?
Even then, would you have had a stake in this past season for MIA?
Nope. But hey at least I tried!
It will be even worse after the purge and the Marlins lose 110 games.
I for one am shocked by the level of positivity in San Diego. Product on the field was no good and unlike, say, the Phillies, they aren’t clearly on the cusp of fielding a bunch if fun players.
They probably go into next season with what, Myers as their best player and the hope that Renfroe pulls an Aaron Judge? That feels like a team that is closer to the Tigers in their rebuild than they are the Braves or Phillies.
Have you been to San Diego? Everything’s so pleasant there, it’s hard to get upset about anything.
I worked with a man, for 23 years and still my best friend, who had a good job in San Diego, actually, even better than that, it was in Coronado and he left to come to cold dreary New England. I always joked that he was the ONLY person, with a good job, who ever left San Diego by his own choice. LOL
Padres played above their level for most of the season; they were awful out of the gate, and nearly a .500 team for 100 games, so it probably doesn’t feel that awful.
It’s hard to get down about sports living in San Diego. Besides, they’re just happy the team didn’t bolt to LA.
As an A’s fan, I think your conclusion is right on. Some of us, including me, see a direction and are hopeful, while others have been angry and depressed since they traded Cespedes and Donaldson and won’t come back until there’s a contender. That second category is why attendance is getting weaker.
agree. it seems the A’s came out slightly inflated by the disciples of beane vs what id expect if you included fans who arent frequenting the site. the A’s fanbase is more satisfied in a season that saw them in last place, trading their closest thing to a star player. thats a sign of abuse.
not perfectly linear?
The relationship you showed is about as linear real samples can be.
I realize that with the trade for Sale and Kimbrel, combined with the loss of price and David Ortiz could cause mixed feelings. However, the closest race to the Finish Line in the in baseball this year with mostly young players at every position, and years of pitching locked up I would have thought they’d be happier then sad on the feelings-o-meter or no?
The Apple Watch. Beanball wars. Price vs. Eckersley. I’m surprised how many fangraphs commenters were fine with things. Maybe winning does help with everything.
When do the Red Sox get through the season without public drama? Their local media are almost as bad as the Mets. (coverage, not the team)
I assume seeing the Yankees do better than the Red Sox might have something to do with it.
Baseball in Boston after Big Papi retired was bound to be a big let down. Unless you were around the Red Sox since his arrival, it is impossible to comprehend what he meant to the Red Sox, the game and the city. Something was missing from every game even as the pennant race continued and, I think, most Red Sox fans just felt that there wasn’t going to be somebody else who could lift us all to the heights that he had done.
I’d imagine it’s a combo of a slightly disappointing season, the future looking a little murkier, & the Yankee’s quicker than expected resurgence.
Going into the year, I’ll bet most BoSox fans expected to cruise to the division title & ALCS at minimum. Instead they held on to win the division & got blown away in the ALDS. Watching Price/Porcello struggle while making $50 million plus & the realization they are “stuck” with both these guys for years, hindering moves they can make, while NYY is going to be flush with cash soon has to put a sense of dread over everything. The 4-5 year window, now may be 2-3 years.
At least from my perspective, it was because the Red Sox went into the season as clear favorites to win the division, but in the end, it felt like they lucked into it instead, without any offense to get excited about and a quick exit from the playoffs. Even Chris Sale, who provided four or five months of Pedro redux to enjoy, faded toward the end. The Price-related drama, both the injuries and the dust-up with Eckersley, didn’t help either.
I think asking this question so soon after the World Series loss skews the Dodgers data a bit. As a Dodgers fan myself, I had a hard time saying it was a “Very Good Experience” after such a soul-crushing finale, but with more distance and time, I think more of us will be able to appreciate what an incredible season it was.
I love it when Dodger fans get crushed souls.
For this team its basically the only outcome that is neither underachieving or winning the WS.
How about doing one of these the week before the season starts?
I guess because the feelings of the previous season would be mixed in with all the expectations of the season to come?
I felt like this was the most exciting season in a long time: so many new faces and so many competitive races. The umpiring struck me as some of the worst I’ve seen in years, to the point where some calls seemed to be a coin flip. With regards to the change in experience, such are the pitfalls of expectations…
Most fans have a lot to look forward to, for years to come.
I had been waiting since 1966 (my first game, as a toddler) for the Astros to win it all. There had been so many mediocre years, and some absolutely awful ones. Interesting article, as well.