The Arbitration Clown Show
I was exposed to many aspects of front office operations during my eight years with the Astros, but one thing I never touched was arbitration.
I consider it one of my greatest career achievements.
With hearings and rulings in the news, I’m reminded of how much everyone hates the damn thing. Teams hate it, players hate it, agents hate it, and maybe that’s actually proof it works in its own way, but the most frustrating aspect is that nobody really understands the logic behind the rulings themselves. In private conversations, some executives have suggested to me that one “might as well flip a coin.” An agent called the entire process “archaic.” Another team executive called it a “colossal waste of time.” Contacts from both sides relayed stories of being quite sure that they had won or lost after the hearing, only to end up with the opposite ruling from the three-person panel. Both sides have stories of waiting for results, dreading them when the last two cases have been in their side’s favor because they fear the next result being a simple make-up call.
The whole thing seems rather, well, arbitrary.
Adding to the frustration is the cost of the hearing itself, in terms of time, money, or both. Many teams utilize outside counsel to handle the hearing process, while others keep it in-house, assigning a group of people within baseball operations to spend weeks of manpower on the process. They travel to Arizona or Florida, staying up until all hours of the night preparing their PowerPoint deck and going on several late-night runs to Kinko’s. They do it because they have to, but does all that work have any effect on one’s chances of winning or losing the hearing? I never saw any direct evidence that it did. Read the rest of this entry »